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welcome
to the website of the Office of the Ombudsman for Bermuda. The Ombudsman's staff investigates complaints about the administrative actions of Public Authorities, including Government Departments, Boards and Bodies established or funded by the Legislature.

This is an independent, non-government office that provides an impartial form of alternative dispute resolution which is less formal and more flexible and accessible than going through the Courts.

Anyone who feels personally and unjustly treated by an administrative action of a Public Authority can
MAKE A COMPLAINT. Services are free and available to everyone.





Ombudsman for Bermuda seal
The seal’s 9 Bermudiana flowers signify that the
Ombudsman serves everyone in each parish.
The flowers and words form an “O” typically found
in Ombudsman seals around the world.






Suite 102
14 Dundonald Street West
Hamilton, HM 09 Bermuda
Tel: (441) 296-6541
Fax: (441) 296-7734
info@ombudsman.bm