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Notice to the Public:

We wish to inform the public that as of 1st July 2020 the Office will be open by appointment. To arrange an appointment please call 296-6541 or email us at info@ombudsman.bm or complaint@ombudsman.bm. Our staff are available to receive any questions, concerns, complaints or share information.

There will be limited walk-in services available only to arrange an appointment for persons who do not have the means to contact us by telephone or a computer.

This arrangement will remain in effect until further notice. We encourage everyone to be safe and please follow the guidelines and safety precautions provided by the Department of Health www.gov.bm/coronavirus .

 

welcome to the website of the Office of the Ombudsman for Bermuda. The Ombudsman's staff investigates complaints about the administrative actions of Public Authorities, including Government Departments, Boards and Bodies established or funded by the Legislature.

This is an independent, non-government office that provides an impartial form of alternative dispute resolution which is less formal and more flexible and accessible than going through the Courts.

Anyone who feels personally and unjustly treated by an administrative action of a Public Authority can
MAKE A COMPLAINT. Services are free and available to everyone.





Ombudsman for Bermuda seal
The seal's 9 Bermudiana flowers signify that the
Ombudsman serves everyone in each parish.
The flowers and words form an "O" typically found
in Ombudsman seals around the world.





PLEASE NOTE: If you are unable to access a report please right click on the title of the document next click "Save Target As", then click "Save" to save document to your computer, then click "Open" to view the document.


Suite 102
14 Dundonald Street West
Hamilton, HM 09 Bermuda
Tel: (441) 296-6541
Fax: (441) 296-7734
info@ombudsman.bm