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Bermuda Ombudsman
For the good of the public & those who serve the public
20
years of investigating complaints
223
cases received in 2024
51
active cases as of 31st December 2024

Ombudsman for Bermuda
The Ombudsman investigates complaints about the administrative actions of Public Authorities, including Government Departments, Boards and Bodies established or funded by the Legislature.
This is an independent, non-government office that provides an impartial form of alternative dispute resolution and is less formal and more flexible and accessible than going through the Courts.
Anyone who feels personally and unjustly treated by an administrative action of a Public Authority can MAKE A COMPLAINT. Services are free and available to everyone.
Question or Complaint? Contact Us today. We are here to serve!
Useful Information
Resources & Notices
Resources
Annual Report 2024
Annual Report 2024 Submitted in accordance with section 24(1) and (3) of the Ombudsman's Act 2004
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Resources
Special Report
Between a Dock and a Hard Place: An Investigation Into Marine and Ports' Failure to Implement a Planning...
Read More
Resources
Special Report
For the Record: An Investigation into the Disclosure of Spent Convictions for U.S. Visa Applications
Read More
