Links

Before contacting the Ombudsman, please check if your complaint falls under a specialised authority's jurisdiction. Issues involving employment, discrimination, privacy, consumer protection, and police conduct must be directed to the appropriate authority first. Find the right contact below, plus links to relevant legislation and international ombudsman organisations.

Legislation

The Ombudsman Act 2004
Download PDF

The Bermuda Constitution (S.93A)
Download PDF

Bermuda Laws Online
www.bermudalaws.bm

 

Memberships

International Ombudsman Institute
www.theioi.org

Ombudsman Association
www.ombudsmanassociation.org

Forum for Canadian Ombudsman
www.ombudsmanforum.ca

United States Ombudsman Association
www.usombudsman.org

Caribbean Ombudsman Association
www.caribbeanombudsman.com

 

Complaints Authorities

Contact the appropriate complaints authority before raising your concerns with us:

Labour & Employment (e.g. benefits, termination, salaries)

Department of Labour
23 Parliament Street
Hamilton HM 12
Tel: (441) 297-7716

Discrimination

The Human Rights Commission
Milner Place
Ground Floor
32 Victoria Street,
Hamilton HM 11
Tel: (441) 295-5859

Data Privacy

Office of the Privacy Commissioner
Maxwell Roberts Building
4th Floor
1 Church Street
Hamilton, HM11
Tel: (441) 543-7748

Access to Public Information

Information Commissioner's Office
Maxwell Roberts Building
4th Floor
1 Church Street
Hamilton, HM11
Tel: (441) 543-3700

Employment-related Pension

Pension Commission
Wessex House
45 Reid Street
Hamilton HM 12
Tel: (441) 295-8672

Social Insurance Contributions or Benefits

Department of Social Insurance
Government Administration Building
30 Parliament Street
Hamilton HM 12
Tel: (441) 294-9242

Consumer Goods, Consumer Services and Rental Properties

Consumer Affairs
D. Rego Building
3rd Floor
75 Reid Street
Hamilton HM 12
Tel: (441) 297-7627

Rental Unit
Tel: (441) 297-7700

An Attorney

Bermuda Bar Association
Swan Building
Second Floor
26 Victoria Street
Hamilton HM 12
Tel: (441) 295-4540

Police

Police Complaints Authority
44 Church Street
Hamilton HM 12
Tel: (441) 247-1418

*The Professional Standards Department of the Bermuda Police Service can also be reached via the main Bermuda Police Service telephone number, 295-0011, or the non-emergency number, 211