Michael A. DeSilva
OMBUDSMAN FOR BERMUDA, EFFECTIVE MARCH 28th, 2022
Former Head Boy at Warwick Academy, Michael DeSilva joined the Bermuda Police Service (BPS) in 1985 as a police cadet. He worked in a variety of posts throughout his career, including Somerset Police Station, Outward Bound, Marine Section, Cycle Squad, Narcotics and Community Policing. He was appointed as Commissioner of Police in 2009. During his tenure, he was the president of the Association of Caribbean Commissioners of Police (ACCP) and Chair of the Caribbean Region of the International Association of Chiefs of Police (IACP). In 2011 he received the Colonial Police Medal for meritorious service, and in 2017 he was awarded the Queen’s Police Medal for distinguished service.
Mr. DeSilva retired from the BPS in 2018, after nearly 9 years as Commissioner and 33 years of service. He spent the next 3 years at the Hamilton Princess and Beach Club as Director of Security and Emergency Management. He was responsible for the hotel's physical and electronic security, safety and health programme, emergency and disaster preparation and response, and COVID-19 regulations compliance.
Mr. DeSilva holds a Master of Business Administration (MBA) degree and a post-graduate diploma in strategic management. He is a Chartered Manager and Fellow of the Chartered Management Institute. He is a graduate of the FBI’s National Academy, the FBI’s National Executive Institute, and the UK College of Policing.
Mr. DeSilva was appointed by Her Excellency the Governor, Ms. Rena Lalgie, as Ombudsman for Bermuda in March, 2022.
Junior Watts
DEPUTY OMBUDSMAN
Junior Watts joined the Office of the Ombudsman in 2021 as Deputy Ombudsman. Junior oversees strategic implementation and case management while maintaining his own caseload of complaints. He serves as the Office's Privacy Officer for matters regarding the Personal Information Protection Act 2016. He deputizes in the Ombudsman’s absence, and he supports the Ombudsman by promoting good administration and ensuring timely resolution of complaints.
Rashida Bean
MANAGER OF FINANCE & ADMINISTRATION
Rashida Bean joined the Office of the Ombudsman in 2024 as Manager of Finance and Administration. Rashida fills a critical support role by overseeing the Office's financial operations, human resource management, and administrative systems. Rashida helps the Office to effectively fulfil its complaint handling mandate by providing efficient resource management and operational support.
Aquilah Fleming
INVESTIGATIONS OFFICER
Aquilah Fleming joined the Office of the Ombudsman in 2014 as an Administrative Assistant, advancing to Junior Investigations Officer in 2018, and Investigations Officer in 2020. As Investigations Officer, Aquilah conducts thorough and impartial investigations into complaints of maladministration. She also serves as the Office’s Information Officer and handles requests filed under the Public Access to Information Act 2010. This is an essential function that contributes to transparency and accountability in the Office’s administration.
Jada Simons
INVESTIGATIONS OFFICER
Jada Simons joined the Office of the Ombudsman in November 2025 as an Investigations Officer. Jada’s primary role is to assist the Office in all aspects of complaint handling. As an Investigations Officer, Jada conducts independent and impartial investigations into complaints of maladministration, examines evidence, and makes recommendations to resolve disputes and improve administrative practices.
Ice'ces Carvalho
INTAKE & RESEARCH OFFICER
Ice’ces Carvalho joined the Office of the Ombudsman in October 2025 as Intake and Research Officer. Ice'ces is the first point of contact for all complaints and enquiries from members of the public. Her primary role is to manage the initial assessment and triage of complaints. Ice’ces also provides research and investigative support to other members of the team.


